Error: Your hostname could not be resolved to an IP address

If your Domain name server (DNS) for your hostname is not set up correctly, then you may receive an email prompting something like this:




This error e-mail is activated by personal name servers has not been setup properly.  It also could mean there are losing, damaged or poorly arranged DNS information.

If you are using personal name servers, then please examine the following:

  •     Did you sign-up your personal name web servers with your domain registrar with the appropriate IP addresses?
  •     Is there an  A record for each of your personal name servers?
  •     Are the appropriate nameservers listed in the DNS Area for the domain name using them?

  1.     Sign in to WHM.
  2.     Simply select the DNS Functions symbol or look at the DNS Functions area in the sidebar.
  3.     Simply just click Add an A Entry for your Hostname
  4.     Make sure if an A record exists:
  •         If an A record prevails, it will be listed there. Make sure it is the appropriate IP to deal with.  (Contact assistance if you are not sure.)
  •         If no A record prevails, then use the Add Entry key to add the IP.  Make sure the appropriate IP is detailed there before ongoing.  This will add the losing A record.


If you proceed having problems, then please get in touch with assistance and we would be grateful to help you.
  • 38 Usuários acharam útil
Esta resposta lhe foi útil?

Related Articles

How to limit which icons appear in cPanel via Feature Manager

The feature manager enables you to disable/enable icons inside of each customer's cPanel. Once...

One of my sites exceeded its bandwidth limit. I raised its limit, but the site is still saying bandwidth exceeded.

Make sure that you have upgraded the site to a package that suits its needs following the given...

How to add eNom API to a website via WHM AutoPilot

So, you would like to add your eNom reseller API with your hosting orders? At this time...

Sorry, a DNS entry already exists, please delete it first (from all servers in the dns cluster) - WHM

While addding a new domain name through WHM, you may get an error:- Account Creation Status:...

How to Manage a Feature List in WHM

The feature manager lets you enable/disable icons inside cPanel of each client. After creating a...